Ray Kroc

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Term Paper Title	Ray Kroc
# of Words	791
# of Pages (250 words per page double spaced)	3.16

Ray Kroc

Ray Kroc

PROBLEM STATEMENT :

     In order for McDonald's to reach its goal of "par excellence", it must
use the full meaning and definition of marketing. Marketing is giving the target
market what they want, when and where they want it, at a price they are willing
to pay for it.

REFLECTION / OPINION

     For McDonald's to achieve its "par excellence", they must focus on the
fact that there is an ever changing market and that the wants and needs of
consumers are constantly changing. Since McDonald's has been around for forty-
one years, it is safe to say that they are the father of the fast food industry
and that they have set an example for others to follow.
     When Ray Kroc bought the first McDonald's in 1955, he focused on what
people wanted. With this focus came the utilization of Mr. Kroc's theory of QSC
( quality, service, and cleanliness ).
     QSC successfully got McDonald's off the ground, but as times changed,
the company saw many more market segments and opportunities. In the 1970's and
1980's once again McDonald's lead the way in the fast food industry. The changes
we saw included, for example, the fact that women were now a major part of the
work force and dual income families were becoming a more common occurrence.
McDonald's became a mastermind of marketing toward specific markets by
pioneering ideas such as breakfast menus, healthier choices and alternatives,
and "adult" foods. McDonald's has truly evolved into a world power by paying
attention to the needs and wants of the changing market and adjusting to these
needs.

LINKING THEORY :

     Ray Kroc saw early on what needed to be done. He changed what was at one
time a product orientation, into a marketing orientation. Back in 1955, this was
still a new type of  management. From the beginning, Kroc was already in the
forefront of marketing.
     Marketing orientation focuses on the customer and what they want in a
product, rather than product orientation which focuses on the product itself.
McDonald's has taken every aspect of marketing orientation and utilized the
philosophy to its fullest. McDonald's has focused in on the customer needs and
wants, sometimes even putting the ideas into the consumer's mind before they
even knew what they wanted or expected. McDonald's could deliver! They have done
extensive market analysis and product development based on this analysis. They
have packaged their food and priced it exactly to the market segment which they
have targeted.
     Showing McDonald's innovat...

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