Business Etiquette

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Term Paper Title	Business Etiquette
# of Words	3094
# of Pages (250 words per page double spaced)	12.38

Business Etiquette

Business Etiquette

     As your career progresses, you develop skills which are respected and
expected, professional etiquette.  Professional etiquette builds leadership,
quality, business, and careers.  It refines skills needed for exceptional
service.  Whether you are an executive or just starting out, a seminar in
Professional business etiquette, nationally and internationally will definitely
be beneficial to you.
        Without proper business etiquette, you limit your potential, risk you
image, jeopardize relationships that are fundamental to business success.
Etiquette, formerly perceived as soft skills, business professionals have found
that etiquette influences their success because it differentiates them in a
competitive market.  Honors commitments to quality and excellence.  Etiquette
enables them to be confident in a variety of  people from many cultures.
Etiquette also modifies distracting and unacceptable behavior and develops
admired conduct (Klinkenburg.)
        Why should we be concerned about etiquette issues in the business arenas
of the 90s?  Basically because diversity, based on gender, cultural background,
age, and degree of experience in today's business, creates a clash of standards
and behavioral expectation.  Not only is these differences internationally a
concern, but also a concern among the relationships of  Americans.  Finally
globalization has changed the way we do business, demanding new levels of
expertise in dealing with people (Klinkenburg.)
     Rude business etiquette goes on daily in our country.  Sometimes it is
so common, people start to perceive it as normal behavior  of our society.  As
stated before, proper business etiquette will get you farther, just that extra
step will lead you to better business and better relationships.  One of the most
observed behaviors in United States is telephone rudeness.  For instance, not
returning telephone calls, taking calls in meetings, and not identifying
yourself on the phone.  The standard rule in business is to return routine phone
calls within 24 hours and to apologize if the call is later.  Return phone calls,
fax, write a note or have your staff call, but do get back to people.  It is an
expected professional  gesture to identify yourself when you place a call.  Say
your name, the company or business you represent to take people off the spot.
Then state the nature of you call.  If you do not identify yourself, expect to
be asked and do not take offense. When...

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